Some of the benefits we can provide to artists…
Guaranteed delivery date
Often you’ll need assurances about when the frame will be finished.
You might have an exhibition date, have promised a client the work they
purchased by next week – or simply want peace of mind.
We have a custom built software solution for scheduling work based on
our actual capacity. After talking with you and considering any special
requirements or deadlines you have, we can both agree on a date.
We guarantee your frame will be completed by this date. It’s as
simple as that. Our software keeps track of everything so you won’t
“slip through the cracks”.
By default it will be available to collect from our workshop. If
delivery, installation or couriers are required we will have already
discussed this and can keep you updated of the progress as we go.
We like doing things the right way. It’s just better when the sealing
tape on the reverse of the frame is perfectly straight and trimmed. It
looks better when a frame is hand finished and sanded properly, giving
it the time and care it needs. When the corner of a frame isn’t perfect,
it’s not acceptable to us. When it would be quicker to glue textiles
down (yes, we’ve seen this before from other framers) it makes us
You can be sure we’ll get the details right.
Artists are one of our most demanding sectors. It’s your artwork so
you’re naturally protective over it and want it enhanced and displayed
to exacting specifications.
We can create any design, shapes and finishes you want. For more
details read our page on bespoke picture framing. It digs into many of
the finishes, constructions methods and considerations involved.
Frame Refit & Image Swapping
Some artists will see elements in their artwork that have to be
added, even after it’s been framed. If you can’t help but break into the
frame to add finishing touches that’s ok. We can refit the artwork into
Other times galleries have accidentally scuffed or dented a frame, and we can repair these issues for you as well.
Finally you may create a new piece of work and want to use an
existing frame. We can swap these images over for you. This can be a
particularly budget friendly way of making use of a frame you already
have while you have it displayed in a gallery for sale.
As you decide on how your work should be framed, it’s usually a balance of cost, presentation and protection.
In all cases we use conservation quality materials when creating a
frame for you. This means that the materials that come into contact with
your work are PH neutral. The acid present in some mount boards, MDF
and some woods can break down inks, promote fungus growth or cause
staining. This is of course unacceptable to us, so whatever your balance
of priorities – your work will be respected.
Artists will usually want protection of their artwork to be the main concern. This can involve:
- Using special glazing to shield your artwork from UV rays and prevent breakages
- Over-spec’ing the frame construction to guarantee it will survive international travel
- Using security hanging systems to make sure your work stays on the wall
For the presentation side of the coin it really comes down to your
visual preference and what suits the art. There are more details about
the options available for each framing type elsewhere on this site.
Finally your budget determines to what level you take the protection and presentation aspects of your frame.
We have a special art insurance contract with Lloyds of London that
protects your work. Whilst it’s in our workshop, it’s completely under
our care and we take responsibility for it.
Our workshop has 2 oversized security doors, sophisticated alarm with
police call out, hard-wired heat detectors and 24 hour camera coverage.
Your work is safe with us.
Anti-Reflective & UV Protection Glazing
Standard glass has a green hue because of the high iron content and
is very reflective; and if it breaks it can damage your artwork.
So wherever possible we recommend considering a better glazing
product. Acrylic is best if you want zero chance of breaking. This is
good for transport or public areas. Also acrylic has to be used for
really large picture frames as glass simply gets too heavy at this
In general, an anti-reflective glass is the best option for most
work. It offers a good level of UV protection and almost completely
removes reflections. The effect is very impressive and gives the piece a
magical feel. If the work will be displayed in gallery or other area
with strong spot lights or harsh sunlight – this is the way to go.
Order drill back
We touched on our capacity planning software above but there’s more
to it. Each quote, invoice and production job is tracked. When you get
your frame it will have a custom sticker on the reverse. This shows you
the main materials used, the dates and also an order tracking number.
This is very useful as artists often call us and can request a frame
“the same as #75893 but in grey instead of black”.
This system saves time and ensures we’re both on the same page with regard to what happened and what you want next.
Direct consultation with lead framer
If you have a technical question about a frame you’re considering you can talk directly to the lead framer.
Simon can advise you on particular finishes, construction methods and
glazing properties. Many artists will talk with Simon to see what their
options are for an unusual work they’ve just created. Simon can draw on
his experience to suggest ideas about unique presentation methods,
frame design ideas or anything else you’re considering.